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  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator
  • JoomlaWorks Simple Image Rotator

Return Policy

DimenzionArt® is proud of the outstanding quality and craftsmanship of our products, and provides 100% Satisfaction Guarantee* against any manufacturing defects. On the off-chance your sticker arrives damaged or with a manufacturing defect (issues that involve printing defects or sticker), please read the below instructions below and we will investigate and revert back to you as soon as possible.

  1. Capture photographs of the stated defect from different angles. (For certain cases, we will need to view photos of the packaging or the condition of the courier box upon arrival). Once completed, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and include your full name, order number, and the details of defected areas.
  2. If the stated defect is determined to be fixable by DimenzionArt®, the sticker(s) will be requested to be shipped back. Once fixed, the sticker(s) will be shipped back to the recipient's original shipping address. *Note: It is your responsibility to report an issue with your order. If we can fix the issue, we will. DimenzionArt® reserves the right to refuse discounts, refunds, and/or reprints on order issues that can be fixed or on customer generated errors.
  3. Contact DimenzionArt® WITHIN 7 DAYS OF RECEIPT of your order. DimenzionArt® will not be liable for defects on sticker(s) reported later than the given duration.

Cancellation

Changes in product materials or delayed delivery are not valid reasons for order cancellation or refund for products purchased from DimenzionArt.com. When submitting your online order, you are advised to check all of your order details such as and not limited to: choice of image sticker, discounts or promotions codes, and entering in comments or instructions to our production team, if applicable. Incorrectly choosing your sticker options or failing to advise DimenzionArt.com of special instructions are not valid reasons for order cancellation or refund.

DimenzionArt.com requests that you carefully input and check your billing and shipping addresses for correctness. DimenzionArt.com will not be liable for canceling or refunding the order if an incorrect billing/ shipping address is input or if addresses are not updated and therefore errors in delivery occur.Changes in product materials or delayed delivery are not valid reasons for order cancellation or refund for products purchased from DimenzionArt.com. When submitting your online order, you are advised to check all of your order details such as and not limited to: choice of image sticker, discounts or promotions codes, and entering in comments or instructions to our production team, if applicable. Incorrectly choosing your sticker options or failing to advise DimenzionArt.com of special instructions are not valid reasons for order cancellation or refund.

DimenzionArt® requests that you carefully input and check your billing and shipping addresses for correctness. DimenzionArt® will not be liable for canceling or refunding the order if an incorrect billing/ shipping address is input or if addresses are not updated and therefore errors in delivery occur.

Policy on Late Shipments

We are committed to producing your order between 7-10 business days. This timing may vary during peak, holiday and seasonal times and is also dependent on your order and quantity as well as locations and shipment method. For more details, visit the Shipping Information.

 

Last modified on Thursday, 04 November 2010 21:52

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Comments

Hi Tet, Congrats and have highlighted your website to my… Written by Hun Kwang on Monday, 11 October 2010 15:47
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Just like to say thank you. I like your products… Written by yfmtgc on Sunday, 10 October 2010 16:23
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