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FAQ

What material is your door stickers printed on?

We currently uses a new technology sticker, it is unique in the market. This innovative adhesive surface is exceptional in quality and is entirely BUBBLE FREE! Read more about it here.

Can my door sticker be cleaned?

Yes. Use a damp cloth for cleaning the sticker surface. No chemicals should be used on the sticker surface.

What sizes are available?

DimenzionArt's door stickers are printed to standard international door size measuring 210 cm (H) x 90 cm (W). You can easily trim the sticker size if your door size is smaller.

What if my door size is bigger than the usual standard size?

You may contact us with your actual door size and the sticker that you are interested to purchase. We will let you know whether the quality of image is sufficient to cater for the size you request plus the additional customization fee and shipping cost.

What type of doors will be suitable for your stickers?

Only doors with flat surfaces are recommended for your door sticker transformation. Doors with wood, metal, glass and plastic surfaces are most suitable to this innovative makeover.

How much is your door sticker?

Our door sticker cost US$99 only. You should check frequently at our "Latest Highlights" section for any promotion.

We suggest that you follow us on Facebook or Twitter for our latest highlights of new products, new door theme stickers and new promotion announcement.

What method of payment do you accept?

You can choose to pay via PayPal with Mastercard, Visa or Amex. We use PayPal so we are sure things are done right. PayPal is the world biggest gateway for online payment of goods purchased on the Internet.

Do you ship DimenzionArt door sticker overseas?

Of course, we can ship anywhere.

How long will it take to receive my door sticker?

Allow an average of 7 to 10 business days for worldwide orders with international shipping service. Click here for more information on shipping and delivery.

How much is shipping?

We use DHL exclusively and offer free domestic shipping for all our door stickers. Expedited shipping and international orders will require additional shipping costs but we offer very competitive rates.

Find out the shipping charges with our integrated Shipping Calculator.

Will I receive a shipping confirmation/receipt for my order?

After you place your order you will receive an email confirmation with your order details. Once your order has been completed and ship, usually in just a few days, you will then receive a second email with a DHL tracking number to monitor your door stickers' delivery details.

Will I be able to install my door sticker myself?

DimenzionArt door stickers are "installation friendly" and relatively easy to install when following our detailed step-by-step instructions. Detailed instructions are also included in the box when you received it.

What tools do I need for installing my door sticker?

You will need a measuring tape, masking tape (2" wide), scissors or a cutter, possibly a ladder and an assistant. We provide a squeegee application tool with every order. Click here for more information on installation instructions.

When it's time to redecorate, how do I remove my door sticker?

To remove the door sticker, starting with a top corner gently pull away from the door at a 45 degree angle.

Will my door sticker damage my door?

As long as the wall surface meets the requirements of no loose or peeling paint, removing the door sticker will not damage the door surface.

How do I contact you?

Contact us via email at info@dimenzionart.com, using the online contact form or by calling the following numbers:

  • +6012 286 5787 (Mr David Yee) - Malaysia Time 9am to 6pm, Monday to Friday
  • +61 466 970 888 (Mr Choong) - Australia Time 9am to 6pm, Monday to Friday

What if items are damaged when they arrive?

Contact us immediately for further instructions or you can find out more here.

What is your return policy?

We want you to be 100% satisfied with your new door sticker. If you receive one of our door stickers that need to be returned to us, we ask that you first contact us to explain the reason for the return. You may contact us via email at info@dimenzionart.com, using the online contact form or by calling the following numbers:

  • +6012 286 5787 (Mr David Yee) - Malaysia Time 9am to 6pm, Monday to Friday
  • +61 466 970 888 (Mr Choong) - Australia Time 9am to 6pm, Monday to Friday

Please click here for more information on our Return Policy.


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Comments

Hi Tet, Congrats and have highlighted your website to my… Written by Hun Kwang on Monday, 11 October 2010 15:47
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Just like to say thank you. I like your products… Written by yfmtgc on Sunday, 10 October 2010 16:23
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